In this world, every people become a consumer in any case. At the same time, they have equal rights to raise questions whenever they feel any mistakes found as a consumer. Still, some citizens do not know their rights in their country. Without any fear, they can able to raise complaints online . Before the online facilities, consumers should visit directly to the court and complaint about those fake sellers. But internet facilities made this process easier only by entering the proofs they can raise questions about the product defects.
Instead of direct complaints before complaining about the product, you should check whether the seller belongs to the official company or not. While registering the complaints company name is essential that the seller or the complaining person. Then if you feel any inappropriate service by the government employers, then with the help of state registration, you can submit the complaint. Or else if the complaints are about private companies and their supplying products you should choose the central government system.
Let us see with an example if you bought a mobile phone. After reaching home, you have found a cracked screen on the mobile phone while opening the package. Here first you would contact the seller and complaint about the broken product. If the seller does not give any positive reply, then you should file a complaint using the consumer disputes redressal commission. This would differ according to the district, state, and national levels.
What is complaint will the system will accept?
When the consumer finds the unfair or else the restrictive trade practices, providing fake goods and services, evaluating the price by overcharging or deceptive charging and finally offering for the goods for sale which are hazardous to life and safety, these issues can be submitted as a complaint. In our daily life, we could able to see few fake advertisements, and where the seller would advertise about the manufactured product and forces the interested customers to pay for the product then without any response from the seller, those consumers will get cheated with loss of money.
After applying complaints online, you can check the complaint status at any time. Here the important thing is to inform about the complaint to the seller in any case. Without telling the company owner or else the seller, you should not register a complaint because sometimes the mistakes belong to the seller and not the company owners. The complaint is then filed either by the consumer directly or by an agent authorized by her for this purpose. It is an authorized filling out the complaints. It should always be notarized.
Information’s to be provided while complaining.
Name and current address of both complainer and also the opposite party members, then date of purchasing the goods and service and how much do you pay for the purchased product and particular of goods bought with the product with the numbers. At the end of this process, any of the complainant or the authorized agent’s signature should be mentioned. While this process, the nominal fee is part of the complaint registration process, and this might be waived off for those consumers who are below the poverty line.